Effective Date: August 10, 2026
Stack & Move Totes (“Stack & Move Totes,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, stackandmovetotes.com, or renting our moving totes and related equipment.
This Privacy Policy explains what personal information we collect, how we use it, when we may share it, and the choices and rights you have regarding your personal information.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
We may collect personal information that you voluntarily provide to us when you:
Depending on how you interact with us, the information we collect may include:
We only seek to collect information that is reasonably necessary for providing our services, processing transactions, communicating with customers, and operating our business.
When you visit our website, certain technical information may be collected automatically by our website or hosting providers.
This information may include:
We may use cookies or similar technologies to support website functionality, understand website usage, and improve our services.
If we use third-party analytics or advertising services, those services may collect information about your use of our website in accordance with their own privacy policies.
We may collect, use, and disclose personal information for purposes including:
We will not use your personal information for unrelated purposes without obtaining consent where consent is required.
Where required by applicable privacy law, we will obtain your consent before collecting, using, or disclosing your personal information.
By providing personal information to us for the purpose of obtaining our services, you consent to the collection, use, and disclosure of that information for the purposes described in this Privacy Policy and for purposes reasonably necessary to provide the requested service.
You may withdraw consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice.
If you withdraw consent, we may no longer be able to provide certain services or complete certain transactions.
Payments may be processed through third-party payment providers.
When you make a payment, we may receive transaction-related information such as the payment status, transaction amount, and other information necessary to confirm and record the transaction.
Where a third-party payment processor handles your payment information, your payment information may be collected and processed directly by that provider in accordance with its own privacy policy and terms.
Stack & Move Totes does not intentionally retain complete credit card numbers or security codes unless specifically required and permitted for legitimate business purposes.
We do not sell or rent your personal information.
We may disclose personal information to third parties when reasonably necessary to operate our business and provide our services. These parties may include:
We require service providers handling personal information on our behalf to use appropriate safeguards and to handle information only for authorized purposes.
Some third-party service providers we use may store or process information outside Canada.
When personal information is transferred to another country, it may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement agencies, or government authorities in accordance with those laws.
We take reasonable steps to select service providers and implement safeguards appropriate to the sensitivity of the information being handled.
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business and financial records, resolve disputes, enforce agreements, and comply with legal, accounting, or regulatory requirements.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it.
We take reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.
However, no website, computer system, or method of transmitting information over the Internet can be guaranteed to be completely secure.
If we become aware of a privacy breach involving personal information, we will assess and respond to the breach in accordance with applicable privacy laws and regulatory requirements.
You may request access to the personal information we hold about you.
You may also request that inaccurate or incomplete personal information be corrected.
To make an access or correction request, please contact us using the information provided in the Contact Us section below.
We may require sufficient information to verify your identity before providing access to or making changes to personal information.
Certain information may be withheld where permitted or required by law.
If you provide consent to receive promotional communications from us, we may occasionally send information about Stack & Move Totes, promotions, services, or other business updates.
You can unsubscribe from promotional email communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.
Transaction-related communications, such as order confirmations, invoices, delivery arrangements, pickup arrangements, and other communications necessary to provide our services, are not considered promotional communications and may continue even if you unsubscribe from marketing communications.
Our website may use cookies and similar technologies.
Cookies may be used to:
We may use third-party analytics services to understand website traffic and usage.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.
Our services are intended for adults and are not directed toward children.
We do not knowingly collect personal information from children for the purpose of providing our rental services.
If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable privacy requirements.
When we make changes, we will update the Effective Date at the top of this Privacy Policy.
We encourage you to periodically review this page to remain informed about how we handle personal information.
If you have a question, concern, or complaint about how Stack & Move Totes handles your personal information, please contact us first so that we can attempt to resolve the issue.
We will review privacy complaints and respond within a reasonable period of time.
If your concern cannot be resolved directly with us, you may have the right to contact the Office of the Privacy Commissioner of Canada or another applicable privacy regulator.
If you have questions about this Privacy Policy, wish to access or correct your personal information, withdraw consent, or make a privacy complaint, please contact:
Stack & Move Totes
Email: stackandmovetotes@gmail.com
Website: stackandmovetotes.com
Please include enough information for us to understand your request and, where applicable, identify the personal information or transaction involved.
Last Updated: August 10, 2026